This is part one of a three-part series. In part two, I talk about how to overcome the drawbacks of shopping on the Web. The last article recommends resources for finding product reviews, price comparison sites and reputable retailers.
Since we sold both our cars and moved to New York City, I buy everything online — from groceries to diapers to appliances.
Granted, schlepping small kids and merchandise across Manhattan on public transportation is enough to drive even the most enthusiastic shopper to the annals of Amazon.com. But here are the reasons I’ll stick with it, even after we leave the Big Apple.
If you let your fingers do the shopping, you can:
1. Decrease Impulse Buys
Maybe it’s just me, but walking into a store triggers a little voice in my head that says, “What else do I need?”
Even though shopping can be pleasurable, making the trip is also an inconvenience – thus the rationalization to buy more now to save time and effort later.
The result: I end up buying stuff I didn’t really “need” because I wanted to save myself a future trip (or because it was too disappointing to walk out empty-handed).
2. Reduce Retail Therapy
No wonder shopping has been called our national pastime: it’s an anti-depressant! Studies have shown that not only buying things, but just thinking about buying things, releases feel-good chemicals in our brains.
I’m sure it also has to do with the sensory experience of shopping in stores, how we are wowed by an attractive swirl of color, light and sound. But if you don’t put yourself in situations where you are tempted by shiny things and upbeat music, you’re less likely to use shopping as a mood-lifter.
And by the way: be proud of yourself next time you resist buying something you coveted. You just conquered Mother Nature!
3. Save Time and Energy
Traveling to and from stores and hauling stuff from store to car and car to house requires both time and effort. Shopping online eliminates the commute and the schlep.
4. Shop on Your Own Schedule
Since online stores are open 24 hours a day, you can shop when and where it’s convenient to you — early in the morning, late at night; on your couch or at your desk.
You can even get your shopping started, go do something else, and finish later (something I do with FreshDirect, an online grocery store I hope will spread beyond the New York area.)
Also, when you’re not rushed by schedule constraints, you’re more likely to make rational, well-thought-out decisions about purchases.
5. Enjoy More Peace and Quiet
The superstores of today dazzle us with flashy merchandising. While this amusement park quality is enticing, it creates noise in our lives.
And it’s not just the jangly physical environment, but the inner turmoil. Shopping in places like Target can be subtly destabilizing. Our psyches are constantly having to mediate between the forces of desire and prudence.
I find when I don’t expose myself as much to retailers’ cheery persuasion, I tend to rely more on my own instincts. Needs and desires should come from within, not from corporations with billions of dollars of advertising power.
6. Say Good-bye to Begging
If your kids are like mine, they became begging machines as soon as they figured out what happens at stores. If so, then you’ll probably agree that even if you don’t give in to keep them quiet, all the whining can drive you to do some retail therapy yourself!
A few days ago I brought my children to the Rainbow Store (our neighborhood’s version of Target) to get some craft glue. My older daughter became almost rabid with desire to buy something, anything, maybe that Barbie over there.
We give our kids an allowance, so now they have to buy toys with their own money, which has definitely cut down on pleading. But I didn’t like how being in the store:
- created a desire that was not there before
- slowed down our shopping trip
- instigated a public argument between me and my daughter (that lingered all the way home, putting a damper on what had been an enjoyable afternoon)
I think part of the point of allowance is to allow kids to make mistakes with money (now rather than later). If my second-grader still wants to buy that dang Barbie at the end of the week, I’m going to let her in the hopes that she’ll learn her own lessons about spending and saving.
7. Create Fertile Ground for Passions
This is a more subtle side-effect, but I think worth mentioning if you are like me and have used shopping as a time-filler, an anti-depressant or as a form of entertainment.
If we avoid going shopping to chase away the blues, we may be forced to find new ways to satisfy our needs. We might be more able to identify why we are feeling down (the first step to overcoming whatever is ailing us). It might be that we come up with an ultimately more fulfilling project, like a hobby, a new friendship, a volunteer commitment, or a part-time job.
Shopping can be like a drug, a temporary distraction from the real issue. And although self-medicating with our wallets might not be as harmful, it is not completely benign either. Overspending can derail our attempts to save for a higher goal, create clutter and confusion in our households, and cause friction in relationships.
8. Avoid Getting Roped into Marketing Ploys
One of the sales pitches I often get in stores is the store credit-card application. By signing up, you usually get an immediate 10% discount on your purchase, and if you are making a big one, it kind-of seems worth it.
People will probably disagree with me on this, but I stand firmly in the camp of “not worth it,” and this is why:
- Even if I sign up with the intention of canceling immediately, it can be difficult, irritating and time-consuming to cancel (not to mention wasteful of other people’s resources and time).
- My life gets cluttered with more bills, credit cards and junk mail (since my address is often sold to other companies).
- Signing up for too many credit cards can hurt my credit rating.
- Special sales and offers for members only might convince me to buy something I don’t really need.
Has anyone else noticed that retailers are getting more aggressive? I went to Baby Gap recently to get some shoes for my son (too bad hand-me-downs arrived a few days later), and I was practically harassed by the salesgirl to sign up for the GapCard. She pressured me with a long list of benefits not once, not twice, but three times before finally giving up.
9. Find the Lowest Price Possible
In the old days, you would have to drive to a bunch of stores or call each of them up and wait for the salesperson to physically check the price in question. With the internet, comparison shopping is easy, quick and painless. And since prices can vary widely from store to store, as this post at Get Rich Slowly notes, you can save a lot by taking a few extra minutes to do the research.
10. Expand Your Choices Exponentially
The reason I started buying online in the first place is the vast selection. If you go to a store, you have access to that store’s inventory only. If you shop on the internet, you can choose from thousands of retailers and products.
While this might seem overwhelming at first, you often end up learning more about the product in question and therefore understanding more exactly what you want, resulting in a more educated purchasing decision (which in turn leads to less waste).
11. Avoid the Pitfalls of “Out of Stock”
I hate going all the way to a store and finding they’re out of the thing I wanted. At best, I walk out of the store with nothing (very hard to do). At worst, I end up with something secondary in quality or purpose, or something that wasn’t on my list at all.
If an online retailer is out of something (which is pretty rare), you have many other places to go with the click of a mouse.
12. Find the Highest-Quality Products
If you do research online (I’ll talk about that in part 3 of this series), you can read reviews, see product tests, watch videos, and browse consumer ratings — all before pulling out your credit card. Making educated decisions — and buying things that are proven to be well-made — can save you lots of money and frustration (and save the earth in the process).
Where do you stand on shopping: in-person or online?
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{11 Intelligent opinions... read them below or add one}
Amy,
We just found you on Twitter, in a list in which we were also included, and followed a link here. We just also became a fan on Facebook.
With the best of intentions, we started a blog on online shopping a year ago, as a related adjunct to our online business. Our approach was a bit different, but did include some focus on finding great savings online. We just haven’t been able to keep up with it, the way he had hoped. Perhaps later.
We do still try to pay attention to the online shopping blogosphere, however, and I have to say, having read a few posts and glanced at the rest, you have an absolutely awesome blog. Congratulations and kudos!
We will certainly follow and recommend you.
All the best,
Kali & Mike Kunkle
DreamWorthy Gifts
http://www.DreamWorthyGifts.com
http://twitter.com/DreamWorthy
http://www.facebook.com/DreamWorthy
This is very thought-provoking. I don’t do much shopping online at all (only the really typical ones like Amazon.com and L.L. Bean), but given how fundamentally I dislike driving and traffic, it’s strange that I don’t.
I am probably typical in that I associate online shopping with MORE rather than fewer impulse buys, so it’s very useful to see how you have represented the other side of that argument.
I also find myself thinking that you live in NYC and I live in a Boston suburb — here there is a LOT of pressure to shop local and keep independent stores in business. I’m wondering if maybe that’s not as big a campaign in NYC.
In any case, there are pros and cons either way, and you’ve opened my eyes to a lot of the benefits that I hadn’t previously thought about.
To my husbands dismay, I hate shopping… So I do use the Internet a lot to buy things from instruments to the kids clothes because I don’t like to carve into family time on the weekend and because I would much rather be home reading or sewing when the kids are at school than exhausting myself at the mall looking for a pair of shoes.
However, I’m not sure it is always the least expensive option… The clearance racks in-store seem to have better sales. Nonetheless, it is worth not making the trip in the first place, though I think there is a learning curve on understanding sizes and quality when you order online.
I totally agree with the desire to eliminate taking the kids and not creating the ‘wants’, just like we censor commericals on tv by only letting them watch videos.
Interesting that you do groceries online… I know the local stores in DC deliver too, but I like looking and touching produce before I buy it. How to you get over that?
Ghi — So funny how your husband is “dismayed” you don’t like shopping!
I agree that you can find lower prices often at places like TJMaxx, but … I think of how often I cancel those savings by buying more than I had planned to and how I end up with too much stuff in general (because it was so darn cheap).
I do find it hard to get clothes online — and can’t believe it’s in the top 5 of online purchases — but at least my kids get hand-me-downs, and I might just need to organize a clothing swap for the ladies!
Re grocery shopping online: I get all our produce from our farm share (CSA), the corner fruit and veggie stand, or the farmer’s market. At least one of the advantages of NY means things are close by!
Nancy — I’m interested in hearing your thoughts about online shopping and impulse buying.
You bring up a good point about buying locally. Because I’ve had to save money for so long, and I prefer the anonymous shopping experience, I’ve never been one to shop in small shops. But I do feel conflicted as my values are more in line with mom and pop shops than the multi-nationals.
Kali & Mike — So glad you stopped by and left me a nice comment! I love how Twitter has that ability to create connections. I’ll look out for you too.
I certainly prefer the sensual aspects of live shopping, but here’s another pitfall. It seems that one round trip to town to shop always generates the need for a second one to return or exchange something. I consider this a huge waste of time and gas, but it seems to be built into the nature of comparative shopping. Hence I limit my errands and shopping to one day/week.
I agree with you about resisting the constant sales pitch to take out a store credit card. My main reason for refusing to carry more than one general card is security. Credit card theft is no joke. What a nightmare.
Another great post, Amy. So thorough and well-thought out. I am impressed with how disciplined you are and how much you’ve thought about why we shop. Great tips in here.
.-= Gayle´s last blog .."Bird in Hand" by Christina Baker Kline =-.
I am a big fan of shopping online. OK, truth is, I am a big fan of shopping in general. My holiday shopping list has been growing over the years and nothing brings me more joy than getting it all done from the comfort of my own home.
Always remember when shopping on line to do a quick search for “coupons” or “coupon codes” for the given retailer. VERY frequently, I am able to secure free shipping, or an additional percentage off my puchase by searching for a coupon code. Two useful sites for this are: http://www.naughtycodes.com and http://www.retailmenot.com. The sites will give you a code that you enter at checkout.
As I mentioned, I LOVE to shop. I actually see it as a form of creative expression, but it can definitely get out of hand and become a distraction for me. I have had some success with curbing my shopping desires by focusing energy on my Etsy shop (my creative outlet…though any creative outlet would probably do). I have found that the creative energy I exprience when working on a new painting gives me a similar “high” to the one I get when shopping. I don’t tend to turn to shopping when I am depressed…but I can certainly relate to the shopping high.
Awesome post, Amy. Thanks for the food for thought!
Thanks Amy! I was just about to go online and shop, sitting happily in my chair I’d been looking forward to the task for the last day or so. I got a coupon from LL Bean (so funny this is a “regular” online shopping destination) and was excited to get to shop and save more money (I agree that online shopping cuts down on those unneeded inpulse purchases).
What I find helpful, and what I do more and more as my finaces get tighter, is that even as I shop mostly from the “clearance” page of any website, and so usually from the season just past so that I’m buying summer clothes in the fall, what I find I do is fill my cart with things that I like and are good values — I sparingly choose them, and make sure I need them — then I go through the “shopping cart” a couple of times, paring items down. Removing the “extra” bathing suit I put in just because it was a good deal, etc. I find that I get just what I need and don’t end up spending too much.
I do, however, find that I buy too much (even if I don’t spend too much on the purchases). My husband has commented often on the “amount” of clothes that our two kids have.
I’m afraid that I’ve used the shopping as a source of entertainment, as you suggest, Amy, and as an antidepressant. I even often say: “even if it’s not for myself, shopping is shopping” — meaning fun!
I’ve been better of late and I think I have a better handle on what my soon-to-be 6-year old will wear, so I can cut down on buying clothes that will just hang there, un-used in her closet. I hope to keep those shopping carts pretty light for a while.
I can’t wait to be able to shop at a “local” merchant. NYC is not the place to do that, unless you can shop in SOHO, which I can’t!
Keep ‘em coming, Amy. I’m impressed with your combination of easy writting style and depth of content; You sound like a good friend, and/or a wise and caring mama.
: )
e.
Stephanie — I totally hear you. Shopping is fun, and that’s kind of the problem. I was interested to hear about how you have managed to find the same high by creating things and starting you own Etsy shop.
I checked out your baby name paintings at JustBunch and they are absolutely darling. I can see how fun this would be and I’m glad you are finding outlets for your creativity!
Elizabeth — I love hearing about your process. How you save money shopping online — clearance, paring down, post-season sales — and how you feel about shopping.
I agree that small shops are charming, but often very expensive, especially in New York City. I’ll address that issue in the next part of this series.
Thanks for writing in!
Another great post! So informative, well-researched and well-written! I shop more like a man: I have an idea what I want, enter the store and head straight for the item, buy it and leave. However, unlike a man, I don’t browse the hardware or sports aisles. Sometimes I get distracted, especially if I don’t have anything pressing to get back to. And there’s also that “what else do I need?” thing.
I love shopping online, but for me the big drawback is sending back faulty merchandise. I moved into my house last year and I wanted one of those floor lamps that has 5 lights on bendable arms. It would be so perfect in my office/cafe room. But I gave up after 3 tries with 3 different online merchants. Each time they sent me a crappy lamp made in China and each had at least 1 light that didn’t work. It was a nightmare having to package it all up again and ship back. I still don’t have a lamp in there at all–I’m just making do without. That experience almost cured me of shopping online–almost. *sigh*
P.S. A note to Elizabeth: You’re exactly right about Amy. She is a good friend, a wise and caring mama and an amazing writer–something I’ve been encouraging her in for several years now. It’s good to see that confirmed, so she doesn’t think it’s just me.
PP. S. What’s an Etsy shop?
{11 Intelligent opinions... read them below or add one}